Terms and Conditions


1.Accepting terms and conditions

Client agrees and accepts the terms and conditions by accepting quotation and fee proposal by giving confirmation either by verbal communication or sending written message.

  1. Licensing / consumer guarantees

2.1 All the work and service provided by CHESEC are produced by using industry standard software that is being used by top most rendering studios. CHESEC only uses licensed software for every aspect of the business.

2.2  Under any circumstance, CHESEC will not provide client’s architectural drawings, floor plans or other project information to a third party company or an individual.

2.3 CHESEC does not provide software 3D models and software resources of the project to client or any third party due to licence restrictions of the rendering software and content libraries being used.

  1. Required documentation

3.1 Clients take responsibility to provide all necessary information and documentation to CHESEC before starting of work to ensure to provide result that accomplished according to the client’s requirement. CHESEC will inform to the client about required documentation.

  1. Changing design scope

4.1 Initial quoted amount may change depending on the circumstances such as changes in required number of images, requiring additional details and providing additional information that was not mentioned during initial quotation.

4.2 It is recommended that client provides documentation that has been approved and design is finalised. If client changes project scope after starting  project, it will incur additional charges depending on required amount of details and number of revisions.

  1. Revision and fee

5.1 CHESEC is dedicated to help client to achieve their goal thus delivering work according to the client requirement. During the revisions process, CHESEC will take client feedback and provide changes, as we believe the revisions are important to achieve best outcome that client is looking for.

5.2 Revisions will be counted each time when CHESEC sends out new updated draft images. Therefore, it is required that client provides all encompassing feedback as a list on each revision.

5.3 The revisions include moderate changes. The revisions do not cover requests for significant changes. Therefore, an additional fee can be applied during revision process under following circumstances:

– Significant changes to the model are requested where more than 30% modelling is required. For example, this can be due to changes to building structure or main furniture that was not mentioned in initial quotation stage.

– Significant changes in interior and/or exterior design scope.

5.4 Any close angle views provided with texturing and detailing will be charged according to price guide. If client wants to change an angle of view that requires additional work or client decides not to go with a view after texturing and draft images are sent to the client, there will be a percentage of the quoted amount will be charged .

5.5 If client requires changes after high resolution final images were provided and if accommodating requested changes involve re-rendering, an additional amount will be charged.

  1. Timely work

6.1 CHESEC and client will communicate and work together by providing rendering service on the part of CHESEC and giving required information and revision feedback on the part of client, in a timely manner for profit of both parties.

6.2 CHESEC recommend that client to provide feedback within 7 business days from the date of receiving draft images for review. if client fails to come back within the deadline without giving a notification how long it would take, this will incur late payment fee.

6.3 If client ends up in postponing work and reasonable amount of time has passed, a percentage of quoted amount together with a late payment fee will be charged prior to continuing the project.

6.4 If client delaying and remaining in early stage of process although reasonable time as  passed, remaining percentage of quoted amount will be required to pay in advance to continue the project.

6.5 CHESEC will do it’s best to deliver all works before deadlines and complete the project within proposed time frame.

6.6 However CHESC does not take responsibility for delays in delivering work that is caused due to client’s actions.

  1. Payment

7.1 Clients agrees that 50% of deposit is required to begin project.

7.2 Large projects may be given the option of progressive payment during different stages.

7.3 After client approve revised images, final high resolution images with watermark and invoice will be sent to client with a notice of completion of work. The payment can be made via direct bank transfer, paypal or credit/debit card.

7.4 The watermark on the images will only be removed upon receiving payment or receipt of payment.

7.5 If client delaying payment, the client must give notice to CHESEC in advance and the CHESEC may be able to provide changed payment method upon agreement between client and CHESEC with signed on document.

7.6 The final payment delays without giving notice with signed agreement will cause additional late fee charges and the unpaid balance may be send to collective agency. The client is subject to pay all the fee that caused by hiring collection agency such as court cost and the agency’s cost.

7.7 Only deposit or other paid amount under same project will be deducted at final invoice for payment. Any payment made for other project will be not deducted for final payment of other project.

  1. Illegal activity

8.1 CHESEC does not take responsibility for receiving any payment that is not required, extra payment or connecting with different bank account which is related to fraud, dishonour or illegal purpose. In such cases, client is fully responsible to solve and recover the illegal activities.

  1. Refund

9.1 If work has progressed beyond the modelling stage, deposit payment is not refundable. However, refund is available if a client cancels project in advance before starting work on project. In this situation, full deposit amount will be refunded to the client.

9.2 The amount will only be refunded to an account which is under client’s company name, who provided initial design scope and requested to proceed the project and has been communicated directly with CHESEC together. CHESEC does not transfer funds to any account belongs to someone not related with project.